What is Patient Transport? 

Our Patient Transport service is here to give people the right support to get to and from hospital and GP appointments.

You can volunteer a lift to help someone who is housebound, has mobility issues or lacks confidence.

Since our patient transport services meet the needs of a local community, they’ll each differ from region to region, meaning you should be able to find a volunteer opportunity that’s right for you.

Volunteer now
What is Patient Transport from Royal Voluntary Service


How Patient Transport can make a difference

When someone finds it difficult to leave their house, for whatever reason, the simplest things can become stressful, difficult tasks.

One in three older people find it difficult to get where they want to go, especially if they have mobility issues or live on their own and in rural areas with limited access to public transport. Hospital transport can make all the difference.

As a patient transport driver you can offer people an easy door-to-door service, allowing them to attend GP and hospital appointments without any stress or hassle.

You’ll not only be helping to get people from A to B and back again but also giving them some much-needed independence as well as the opportunity to connect with their local communities.

It’s also a chance to volunteer your company. You’ll be there to lend an ear, giving them someone to chat to along the way and help their confidence.

Sometimes you might lend a steadying hand but our volunteer drivers for hospitals aren’t expected to help someone in or out of a wheelchair. As a hospital transport volunteer, you won’t do anything that might put you or the person you’re helping at risk.

As well as offering volunteer transport to hospital and back, you can also become a community transport volunteer, helping to get people anywhere else that they might want to go.

Find out more about what you can expect
How Patient Transport from Royal Voluntary Service can make a difference


Helping your talent shine

Whether you are new to volunteering or you’ve offered your skills and talents in the past, we understand that you’ll need all the help and support you can get.

It’s important that you gain as much from your voluntary role as the people you are supporting, so you’ll receive a full induction which will ensure that you know exactly what to expect.

You’ll also receive a toolkit to guide you through the process and one-to-one guidance as and when you need it.

Our team of experienced Patient Transport volunteers are here to share their knowledge and experiences with you, offering hints and tips that they’ve learnt along the way.

Because you will be transporting people to and from hospitals, surgeries and clinics, we’ll help to ensure that you do it safely. You’ll get help to make certain that your insurance and other documentation is completed and up to date.

Our volunteers choose to join us for a number of different reasons, share your talents and skills with us and help to make a difference in someone’s life.

How hospital Patient Transport from Royal Voluntary Service helps your talent shine
Find an opportunity near you


"You don't have to be “skilled” skilled. Every little thing can help. If you can make a decent cup of tea, that will help as well"
Preeti, Lunch Club Volunteer, Rickmansworth
As a home-worker, Preeti enjoys the chance to get out into the community, talking to people and listening to the stories they have to tell.
"Without volunteers like Alasdair we wouldn't be able to support people who need it in our communities."
Geoff, Royal Voluntary Service
Alasdair's dedication as a volunteer driver to local services in Perth provides a life line for local older people who wouldn’t be able to get and out and about otherwise.