NHS Responders


Welcome to the NHS Volunteer Responders Programme

If you are a vulnerable person who needs help with shopping, a prescription collection or a friendly chat then our NHS Volunteer Responders are ready to help. Please click here for more information.

NHS Volunteer Responders has been set up to support the NHS and the care sector during the COVID-19 outbreak.

An “army” of hundreds of thousands of volunteers has stepped up to support vulnerable people in England who are at most risk from the virus.  These volunteers are matched via the GoodSAM app with members of their community who need support to stay well at home.

The help on offer ranges from support with grocery shopping and collecting prescriptions to ‘check in and chat’ phone calls.  The volunteers will also help the NHS with patient transport and transport of medical equipment and supplies.

Health and social care professionals can refer people into this service whose medical conditions make them particularly vulnerable and at risk. It will be used by doctors, nurses, pharmacists, local authorities and others where there is no alternative local support and where friends and family of the individual are unable to help. This keeps hospital beds free and provides health professionals with a trusted, national database of volunteers.

NHS Volunteer Responders is being delivered by Royal Voluntary Service one of the country’s largest and longest-standing volunteering charities.