NHS Responders

More information if you're self-isolating

If you are already being supported by a Volunteer Responder and would like some more information please click here. You can find more information about our use of your personal data in our online privacy notice, click here.

If you are currently not supported and need some help with shopping, a prescription collection or a friendly chat then our NHS Volunteer Responders are ready to help. 

The support of NHS Volunteer Responders is available to anyone who:

  • Has been advised to shield by a health professional;
  • Is vulnerable for another reason (for instance, disability, pregnancy, over 70, have Parkinson's, Epilepsy, or are vulnerable due to a mental health condition, etc.);
  • Is self-isolating because they have confirmed Covid 19 or suspected symptoms; or they have been in contact with someone who has;
  • Is someone with caring responsibilities, if this support helps them to continue in their caring role.

Please call 0808 196 3646 (8am to 8pm) to arrange volunteer support.

I’m a carer – can I make a referral on someone else’s behalf?

As someone with caring responsibilities, you are able to make a referral for someone that you care for that meets the above criteria. You can also make a referral for yourself, if this support helps you to continue in your caring role. Please call us on 0808 196 3646 to make a referral.

For more information or to read our FAQs, please click here