NHS Responders

More information if you're self-isolating

If you are already being supported by a Volunteer Responder and would like some more information please click here. You can find more information about our use of your personal data in our online privacy notice, click here.

If you are currently not supported and need some help with shopping, a prescription collection or a friendly chat then our NHS Volunteer Responders are ready to help. 

The programme is open to anyone who needs to self-isolate for any reason.  This includes anyone who:

  • Has ever been advised to shield by a health professional.
  • Is vulnerable for another reason, (for instance, due to disability, pregnancy, aged over 70, has a long-term condition such as Parkinson's or epilepsy, or are vulnerable due to a mental health condition).
  • Is someone with caring responsibilities.
  • Is self-isolating because they’ve been diagnosed with COVID-19 or have symptoms, or they’ve been in contact with someone who has.
  • Has been instructed to self-isolate by the ‘Test and Trace’ service, because they’ve been near someone infected.
  • Is self-isolating ahead of planned hospital care.
  • Has been instructed to self-isolate following entry into the country.

The programme is also open to frontline health and care staff.

If you or someone you know needs help or you are a carer in need of support, then our NHS Volunteer Responders are available to help. Call 0808 196 3646 (8am to 8pm) to register and arrange volunteer help.


I’m a carer – can I make a referral on someone else’s behalf?

As someone with caring responsibilities, you are able to make a referral for someone that you care for that meets the above criteria. You can also make a referral for yourself, if this support helps you to continue in your caring role. Please call us on 0808 196 3646 to make a referral.

For more information read our FAQs. 

 

FAQs for self referrers