Registration for NHS Volunteer Responders are temporarily paused to enable us to process applications and work together with NHS England to get the volunteer army up and running.  Please bear with us at this time.


Join the NHS Volunteer Responders

NHS Volunteer Responders is a new group that will carry out simple, non-medical tasks to support people in England who are self-isolating because of specific health conditions. They will be used by healthcare professionals to make sure people who are highly vulnerable to coronavirus (COVID-19) are able to stay safe and well at home.

NHS Volunteer Responders will support with simple but vital tasks including driving people to and from hospital, delivering food and medication, and telephone befriending. Volunteers will also support the NHS to transport equipment and supplies.  

Please note: We should all be staying at home and only going out for essential reasons to reduce the spread of coronavirus.

However, NHS Volunteer Responders can still provide essential support to people who are isolation if you fulfill ALL of the conditions below:

  • You are well and have no symptoms like a cough or high temperature and nobody in your household does
  • You are under 70
  • You are not pregnant
  • You do not have any long-term health conditions that make you vulnerable to Coronavirus

Guidance for those at increased risk of severe illness from Coronavirus can be found here.

NHS Volunteer Responders is not intended to replace local groups helping their vulnerable neighbours but is an additional service provided by the NHS.



Click on the questions below for more information about NHS Volunteer Responders.


Why has NHS Volunteer Responders been set up?

Health and social care professionals will be able to refer people into this service if they have certain health conditions which put them at high risk from coronavirus. It will be used by doctors, nurses and others where there is no current local support for these people to help them stay well. This keeps hospital beds free and provides health professionals with a trusted, national database of volunteers.

NHS Volunteer Responders is being delivered by Royal Voluntary Service one of the country’s largest and long-standing volunteering charities.


Is this different from helping out my neighbours and with local charities?

NHS Volunteer Responders is not intended to replace any local provision so if you are doing that please continue. NHS Volunteer Responders will provide a service where informal support is not available or easily linked to by health and social care professionals.


I am clinically trained - how can I volunteer to help the NHS?

If you have clinical training please offer to help your local hospital trust. The NHS Volunteer Responders will not do clinical tasks.